Asian, Migrant & Refugee Health

NRA Asian, Migrant and Refugee Health

The NRA Asian, Migrant and Refugee Health Programme is improving access for newcomers to the New Zealand health service. The NRA funds the Primary Health Interpreting Service (PHI) which is available to all PHOs and Primary Care services in Auckland, and including all clients eligible to use the New Zealand health system.  

Improving the cultural responsiveness of health services to the culturally and linguistically diverse (CALD) communities served, is vital to improving health outcomes in these groups. The NRA funds Waitemata District Health Board, eCALD® services to provide CALD cultural competency training face-to-face and on-line to the Auckland region and national health workforce.

The website for on-line learning: eCALD® (external link) includes a comprehensive range of face-to-face and on-line cultural competency training courses, on-line support, on-line enrolment, a virtual learning campus, and the points/credits required by health registration bodies in New Zealand. There are a range of resources and toolkits for health managers, clinical and non-clinical staff, including toolkits for managers and staff working in culturally diverse teams.

The eCALD® mailchimp is a nationwide eCALD® newsletter featuring courses and resources, as well as downloadable translated information for patients: Asian, migrant and refugee service information and up-to-date research and evaluation studies for Asian and MELAA (Middle Eastern, Latin American and African) populations.

The NRA CALD Child Health and Disability Services contract aims to strengthen the capacity and capability of DHB Child Health and Disability Services and DIAS (Disability Information Advisory Services) to meet the needs of increasing refugee and migrant families in the Auckland region. CALD Cultural caseworkers assist families to navigate health and disability services, and improve services engagement with culturally diverse families. Information about the services offered and the support groups available to Chinese, Korean, South Asian, Middle Eastern and refugee families is available at eCALD® News & Services (external link)  

The NRA has an on-going programme of work to inform health service planners and providers about Asian/MELAA population health in New Zealand. The NRA has conducted a range of Asian health and MELAA population health studies, these are available on the eCALD® (external link) website. The Asian Health Research Review funded by the NRA offers commentary on the latest Asian health research in New Zealand and internationally on the website Asian Health (external link)

Annette Mortensen | Programme Manager
Ph +64 9 589 3925 | Mobile +64 21 221 7126